2. Why should I become an öogo Minder™?

🌟 At öogo, we believe that people make a difference in others’ lives.

By joining our community, you become part of a supportive network dedicated to assisting one of the most in-need groups – parents.

💙 What öogo offers Minders™:

🤝 Connections – We connect amazing Minders™ with trustworthy families.
🛠 Resources & Support – Access tools and guidance to succeed in your role.
💳 Secure Payments – Get paid safely through our öogo platform.

👤 You are the superhuman behind the scenes – and we’re here to empower you!

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3. How do I get started?

🚀 Getting started on öogo is simple! Follow these steps to create your profile and connect with families:

1️⃣ Create a user profile
Add your personal details and relevant information.

2️⃣ Create a listing
Showcase your job preferences, experience, and availability.

3️⃣ Add your bank details
This is the final step to complete your profile and start receiving bookings.

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4. What is a listing?

📌 A listing is your public profile showcasing the services you offer. It includes key details about:

🏡 Type of care – Babysitting, tutoring, nannying, etc.
📍 Location – Specify where you can work.
📅 Availability – Let families know when you're free.

🔹 Multiple Listings? Yes! You can create different listings for various services or locations.
🔹 Schedule Management – As an independent Minder™, you are responsible for avoiding double bookings.

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5. Do people see my personal information?

🔒 No! Your personal information is always protected.

✅ Only details you choose to share—like experience and availability—are visible to families.
✅ Your contact and payment details remain private.

📌 Your privacy matters!

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6. Is it necessary to have qualifications?

🎓 At öogo, we believe in kind, capable, and hardworking people—qualifications aren’t everything.

However, many families prefer Minders™ with relevant experience or certifications.

💡 We’re here to support your growth, providing resources to help you build your skills and gain confidence.

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7. How do I find the right fit job?

We’re dedicated to using technology to help you connect with the right families and make a potential match.

Once you see a family’s listing, it’s your time to carefully review it. Check if it aligns with your personal requirements by:

🔍 Assessing key factors
Location, duties, and schedule.

💬 Communicating with the family
Confirm all details and ensure you’re on the same page.

🤝 Trusting your instincts
Make sure the job feels like a good fit before accepting.

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8. How do I set my price?

💰 You can set your own hourly price, but it’s important to consider factors like:

📍 Experience – More experience may justify a higher rate.
🌍 Location – Rates vary depending on where you work.
👶 Type of care – Babysitting, tutoring, or nannying may have different pricing.
🛠 Additional duties – Caring for multiple children, light housework, or extra responsibilities can affect your rate.

💡 Negotiation?
✅ If you're open to negotiating the rate based on the family’s needs, make it clear in your profile.
✅ If you'd like to negotiate the rate, you must do so before accepting a booking.

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9. How do bookings work?

📅 Once matched with a family, you’ll communicate via oogo.me to discuss the details of the job. If both parties agree, a booking is confirmed. Make sure to clarify all details before the job starts.

✉️ All job notifications are sent to you via email and occasionally through text message.

📆 You are in charge of managing your own schedule to ensure you don’t double book or forget about any upcoming jobs.

⭐ After a booking, both parties can review each other. This is a great opportunity to increase your reputation!

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